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Frequent Questions

How does tire sizing work?

The tire size consists of three basic measurements - width, aspect ratio, and rim diameter.  The tire width is measured from sidewall to sidewall, when the tire is mounted and inflated to the proper pressure. The aspect ratio tells you the height of the tire, from the bead to the top of the tread. The higher the number, the taller the sidewall. The smaller the number, the wider the tire will be in relation to its height. The rim diameter is the wheel rim diameter for which the tire was designed.

Can tires be returned for a refund?

Yes, in most cases directly billed customers may return tires for a full refund if the package is unopened and returned within 30 days of delivery. Read further details about our return policy.

Will defective tires be replaced?

Defective tires will be replaced free of charge if they are within the first 2/32nds of the tread and it is within one year from the date of purchase. After the first 2/32nds of tread or following the first year from the date of purchase returned tires will be prorated. Read further details about our warranty policies.

Will my tires ship on the day I order them?

Due to our tremendous in-stock selection, in most cases we will be able to ship your tires on the same day that you place your order.

What is the correct air pressure for my tires?

The proper air pressure for your tires is recommended by your vehicle's manufacturer. The pressure recommended for your vehicle's tires can be found in your owner's manual.

How do I know if my tires and wheels are mounted correctly?

Looking at the tires side by side, with the tread pattern running in the same direction, valve stems on each tire should be to the outside. Correctly mounted wheels will always have the valve stem to the outside.

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